Privacy Policy

Last update: May 28, 2018

 

INFORMATION ON THE FILES AND TREATMENTS.

In accordance with the provisions of Law 15/1999, of December 13, on Protection of Personal Data (LOPD), it is reported that the personal data collected on this website will be incorporated into files owned by DISCUBRE, SL (hereinafter, “DISCOVER”), with address at C / Issac Newton Edf. Disset Local A3- PARCBIT-, Palma (Illes Balears).

In general, the fields of the forms that are found on the web and that are marked as mandatory, must necessarily be completed for the correct processing of your applications.

PURPOSES OF TREATMENTS AND INTENDED TRANSFERS

The personal data of our users will be treated for the following purposes and will only be communicated to third parties when it is essential to process the requests they have made, in compliance with legal obligations or with the prior consent of those affected.

REGISTERED USERS

The personal data of registered users will be treated for the control and management of the relationship with the interested parties, as well as for the administration, management and control of the Web and its restricted access areas and for purposes statistics.

Once registered on the website, the user can check the history of their budgets, as well as access their profile and update the information provided at the time of registration.

CONTACT AND CONSULTATIONS

The personal data provided through the contact form or in the queries that you formulate, will be treated for the attention to your requests, as well as to improve the quality of the web and of our services.

BUDGET APPLICATION FORMS

The data will be processed for the processing of your application, the monitoring of it and for statistical purposes. The personal data included in the budget request will necessarily be communicated to the professionals / companies interested in attending this request with that sole purpose.

CONTRACTING OF PLANS / CREDITS

The personal data provided during the contracting process will be processed to meet your request for activation of the selected payment plan / credit bonus, as well as for the management of the relationship with clients.

Payments are made directly in the payment gateway operated by REDSYS PROCESSING SERVICES S.L. with address at C / Francisco Sancha, 12 – 28034 Madrid and with C.I.F. B85955367, submitting to the privacy policy provided by it. DISCUBRE does not have access to any banking data of the clients.

CALL CENTER

For reasons of security and quality control, calls made to our call center can be recorded. The personal data collected during these calls will be processed for the processing of your requests. If you do not want the call to be recorded, you must indicate it to the agent who attends you.

PUBLICATION OF COMMENTS

The publication of comments on this website is reserved for identified users.

The data that is provided in the form of publication of comments will be treated for the administration and management of this functionality. It is noted that your username and all the information found in the comments will become public information, so you should be especially careful when you decide to share your personal information.

The user undertakes to make appropriate use of the functionality of publication of comments on the Web. In particular, but not limited to, the user agrees not to enter data and / or comments that:

Engage in illegal activities, illegal or contrary to good faith and public order;

Disseminate content or propaganda of a racist, xenophobic, pornographic, apology of terrorism or against human rights;

Contain contents that suppose a violation of the rights of intellectual and industrial property;

Attempt against the image of third parties;

Introduce or disseminate computer viruses or any other physical or logical systems that may cause damage to the systems;

Use the email accounts or personal data of other users and modify or manipulate their messages.

We reserve the right to withdraw or not publish all those comments and contributions that fail to comply with the aforementioned extremes and especially those that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that threaten the youth or childhood, order or public safety or, in our opinion, are not appropriate.

In accordance with the regime established by Art. 16.1 of Law 34/2002, of July 11, on services of the information society and electronic commerce, we are not responsible for the information stored at the request of users and in particular Regarding the opinions expressed, nor about the accuracy, quality, reliability and correctness of the information that the users incorporate. However, the above, persons whose personal data are included in comments or posts published on the Web, may request, at any time, the cancellation of said data, in accordance with the provisions of Art. 16 L.O. 15/1999, of December 13, Protection of Personal Data, as indicated in the section “RIGHTS OF THE INTERESTED” of the Privacy Policy.

DATA PROCESSING FOR COMMERCIAL PURPOSES

If you have stated so at the time of providing your personal information, your data will be processed to keep you informed, including by electronic means, about offers and news regarding the web or third-party producers, suppliers or marketers of products and services associated with people with disabilities, functional diversity or limited mobility.

At any time, you may revoke your consent to receive commercial communications, as indicated below in the “Rights of the Interested Party” section.

3. THIRD PARTY DATA

In the case of providing personal data owned by third parties, you state that you have the consent of those affected to do so, having previously informed them of the content of this privacy policy.

4. RIGHTS OF THE INTERESTED PARTY

Those affected may exercise their rights of access, rectification, cancellation and opposition by writing accompanied by a copy of your ID and addressed to C / Issac Newton Edf. Disset Local A3- PARCBIT-, Palma (Illes Balears).

In compliance with the new General Data Protection Regulations (RGPD), we want to inform you of our updated privacy policy. This privacy policy applies to the processing of personal data of customers and users included in our mailing list. Please, read it carefully, in it you will find important information about the treatment of your personal data and the rights recognized by the current regulations on the subject.

4.1. Who is responsible for the processing of your data?

The person responsible for the processing of your data is DISCUBRE, S.L., with C.I.F. B57918641, with address at Issac Newton Street Edf. Disset Local A3- PARCBIT-, Palma (Illes Balears), Spain.

4.2. What personal information do we get?

The data used to prepare commercial profiles are those obtained:

  • – Of the forms that you fill out and of the requests that you formulate
  • – Profiles and analytics obtained from the browsing of users on the web, registered or not.
  • – From your participation in commercial campaigns, for example, contests or promotions.

The categories of data we deal with typically consist of:

  • – Identification and contact data;
  • – Personal characteristics data, such as gender, date and country of birth, nationality and language;
  • – Economic and transaction data;
  • – Data regarding contact history with us;
  • – Data regarding preferences and customer profile and business tracking data;
  • – Consolidated data generated by browsing web users.
4.3. For what do we elaborate profiles and for what purposes do we treat this data?

The data we obtain from the commercial profiles helps us to know and better understand our customers and users in order to improve their experience, by analyzing and improving the quality of our services, their personalization, as well as our offers and commercial communications.

4.4. Who can we communicate your data to?

We will only communicate your data by legal obligation or with your prior consent.

4.5. Legal basis of the treatments

The realization of commercial profiles, the personalization of our services and the sending of offers and personalized commercial communications are based on the consent that is requested, without the withdrawal of such consent conditioning the provision of contracted services.

The sending of non-personalized commercial communications, for example, bulletins, and the realization of statistics and quality surveys is based on our legitimate interest in the evaluation and promotion of our services.

4.6. How long will we keep your data?

Profiles and data processed for commercial purposes are kept active while the interested party does not revoke their consent or request their deletion and, in any case, during the periods provided in the applicable legal provisions and for the time necessary to meet possible responsibilities arising of the treatment. The media in which the existence of your consent for the processing of your data for these purposes, such as signed forms, electronic form submission logs, will be conserved throughout the duration of the treatments and the applicable limitation periods.

4.7. What are your rights?

You have the right to obtain confirmation of whether or not we are treating your personal data and, in that case, access them. You can also request that your data be rectified when they are inaccurate or that incomplete data is completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the limitation of the processing of your data. In this case, we will only treat the affected data for the formulation, exercise or defense of claims or with a view to the protection of the rights of other persons.

Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case we will stop treating the data, except for compelling legitimate reasons that prevail over their interests, rights and freedoms, or for the formulation, exercise or defense of claims.

However, at any time you may revoke your consent and oppose the processing of your data for direct marketing purposes, including the preparation of business profiles. In this case we will stop treating your personal information for these purposes. The withdrawal of your consent will not affect the legality of the treatment based on prior consent.

Likewise, and under certain conditions, you may request the portability of your data to be transmitted to another data controller.

You also have the right to file a claim with the Spanish Data Protection Agency or any other competent control authority.

To exercise your rights, you must send us an application accompanied by a copy of your national identity document or other valid document that identifies you by postal or electronic mail to the addresses indicated in the section Who is responsible for the processing of your data?

To revoke your consent to send our commercial communications, it will be enough to send an email to: baja@discubre.com

You can obtain more information about your rights and how to exercise them on the website of the Spanish Agency for Data Protection at http://www.agpd.es.

5. Updating the PRIVACY policy

We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with any legislative or jurisprudential changes. If you have any doubts or need any clarification regarding our Privacy Policy or the treatment of your data, you can contact us at the above address.